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More information about Pharmacy services - Pharmacy First in Scotland

Pharmacy services in Scotland | NHS inform

nhs-pharmacy-first-scotland-information-patients.pdf (www.gov.scot)


*** PATIENT AWARENESS NOTICE***

E&H Building Contractors Residential development of 32 units at Utnabrake, Upper Scalloway, Shetland, ZE1 0UP.

Works will be commencing as from Monday 22nd March 2021 on the above development till further notice.

Please be aware of site traffic passing the Surgery entrance from the Millbrae junction heading to Upper Scalloway.

Traffic control measures maybe in place when required.

Sorry for any Inconvenience this may cause.

As per new guidelines face covering must now been worn in the Health Centre.

Thank you for your cooperation.


Due to COVID-19 we can now offer video appointments with a GP.

If you would like to arrange one of these appointments please call the Scalloway Health Centre and speak to a member of staff.

Once your appointment has been confirmed click the link below for more information.

https://www.scallowayhealthcentre.co.uk/info.aspx?p=14

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We currently having to limit the maximum number of patient inside the surgery to maximum 6 people at one time.

Than you for your cooperation and your patience.

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CORONAVIRUS

If you have coronavirus symptoms, a new persistent cough and/or fever, you know you should stay at home. 

For general advice please visit ( https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19) or call the helpline on 08000282816. 

If you have symptoms and they have worsened, you are breathless or your symptoms haven't gone away after 7 days, please call 111.

Stay home stay safe.

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ATTENTION !

Due to health and safety risk, patients are reminded that the disabled and emergency area at the entrance to the surgery and Hame fae Hame is strictly NOT A DROP OFF POINT.

parking for disabled badge holders and access for  emergency vehicles only.

Thank you for your cooperation

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Bookable on the day appointments

Please note that bookable on the day appointments are for acute medical conditions only.  Please book ahead for any other conditions.

Thank you.

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Care Navigation

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests. Please help our receptionists help you if they ask you for information when you call.

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Community service at the pharmacy:    

From 15th January 2018 community pharmacists will be able to treat the following conditions.

  • Urinary tract infections (uncomplicated) in ladies between the ages of 16 - 65 years.
  • Impetigo 

If you have symptoms of either of these please call your local pharmacy.

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PATIENT ESCORTS:  

Please note guidelines for patient escort process is under the "Travel Escorts" link in the "Further Information" below.

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Prescription Ordering Service.

Please contact us for access codes and instructions.

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NHS 24 number is 111.

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Year of Care

‘Your Care'
The new way in long term conditions reviews


We are changing the way we organise appointments and provide support for people who have long term conditions by putting in place a new way of working called care and support planning. (‘Your Care’)

What is care and support planning?

This way of working aims to give you the opportunity to get more out of your annual review appointments by reorganising the way things happen and giving you more information before you see your nurse or doctor. It should help you to talk about:

What is important to you
What you can do to look after your health and stay well
What support you may need

Who is it for?

Anyone with long term condition like diabetes, hypertension, chronic kidney disease, ischaemic heart disease, atrial fibrillation, heart failure, peripheral vascular disease.

Why change things?

This way of working is being put into place across a number of surgeries in Scotland and is nearly always preferred by patients. It will help both you and the nurse or doctor make the best use of the time you have in your care and support planning appointment. Any important tests and result needed at your appointment will be made available to you before the appointment as well as an opportunity to think through what questions you want to ask and identify your key concerns which you want to talk about.

What does this mean for me?

This means that your care and support planning review will take place over two separate appointments and you will have time to think about what you want to get out of these visit.

What happens at you appointments?

First appointment: Information gathering appointment with a health care assistant. (Test such as Blood pressure, blood tests, height, weight, urine sample)

Second Appointment: Annual care and support planning appointment with the practice nurse

What happens next?

If you have had tests and checks done at a first appointment the results will be sent to you with an explanation of what they mean. There will also be a space on the letters for you to make notes. This will give you a chance to think about what you would like to talk about at your care and support planning appointment. It is helpful if you bring this letter with you for your second appointment.

What happens at the care and support planning appointment

At your care and support planning appointment you will be able to ask questions and talk about what is important to you and your nurse will raise any issues they are concerned about.

Leaflet

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